FiSMA current activities in IT standardisation

from the paper: Software process improvement (SPI) has had its roots primarily in software engineering, nowadays this approach has grown and covers management of software companies SPI is widely used in software companies to improve quality, stakeholders' satisfactions, reduce time-to-market, and introduce cost savings within the company. The current literature widely reports certain critical success factors (CSFs) of SPI initiatives; however, the number of publications concerning the topic of management of CSFs is limited. The objective of this paper is to identify and systemize critical success factors presented in the literature as well as to study how the case company manages CSFs in SPI. The case company evaluated the importance and current status of CSF of SPI activities and reported on management work toward performance improvement of CSFs. The main conclusion of this pilot study shows that proper management of CSFs increase usefulness of offering SPI to its key beneficiaries, thus stakeholders’ values are taken into consideration. Future search based on this paper will focus on the following issues: (1) systematic literature review on software process improvement success factors in smalland medium sized enterprises (SMEs); (2) wide exploratory study on SPI success factors within SMEs; (3) study on stakeholders’ value management & improvement as SPI success factor.